The Code of Ethics/Conduct for Holistic Health Care Practitioners sets out what you can expect from your provider.
If you are concerned about the health service that was provided to you or your next of kin, talk to the practitioner immediately. In most cases the health service provider will try to resolve them.
If you are not satisfied with the provider’s response, contact the Inquiry Service of the Health Care Complaints Commission on (02) 9219 7444
or toll free on 1800 043 159 for a confidential discussion.
If your complaint is about sexual or physical assault or relates to the immediate health or safety of a person, you should contact the Commission immediately.
What is the Health Care Complaints Commission – HCCC?
The Health Care Complaints Commission is an independent body dealing with complaints about health services to protect the public health and
safety.
For more information about the Health Care Complaints Commission, please visit the website www.hccc.nsw.gov.au.
Contact the Health Care Complaints Commission
Office address: Level 13, 323 Castlereagh Street, SYDNEY NSW 2000
Post address: Locked Mail Bag 18, STRAWBERRY HILLS NSW 2012
Telephone: (02) 9219 7444
Toll Free in NSW: 1800 043 159